Free shipping across Norway for orders over NOK 600.00

Frequently asked questions

How can I contact your support team?

You can reach us at kundeservice@signstore.no

How do I place an order for a custom product?

All orders can be configured and placed through our design tool

Can I preview my design before placing an order?

Yes, all designs can be previewed in real-time using our configurator. The preview is interactive, allowing you to drag to view the product from different angles.

What information do you need from me to customize my product?

All required details for your custom product are collected during the configuration process.

Is there a limit to the amount of text I can include on a product?

Yes, the amount of text is limited based on the selected font size and available space on the product. Please ensure your design fits properly before placing your order.

What fonts, colors, and materials are available for customization?

We offer a wide range of fonts, colors, and materials, all of which are selectable in our configurator.

Can I make changes to my order after it has been placed?

While we don’t have an automated way to modify orders, we may be able to assist you if the product has not entered production. Please email us with the details of your request.

How long does it take to produce a custom product?

Production time depends on current demand. Typically, we complete products within one business day under normal conditions.

What is your standard shipping time?

We ship all products as Mailbox Parcels, which usually take 1-3 business days to arrive.

Do you offer international shipping?

Not at this time. If you are interested in international purchases, please contact us.

Do you offer express production or shipping?

Orders are generally handled in chronological order, but for special requests, please contact our support team.

Can I track my order? How will I receive updates about production and delivery?

You will receive email updates throughout the production process. By creating a user account, you can also access real-time updates about your order.